WANDERNAO USER MANUAL

Discover all features for your best trip

1. General Introduction

Welcome to WanderNao - The leading platform connecting tourists with local guides.

Here, you can find local companions who help make your trip interesting and culturally immersive.

2. Account & Profile

To get started, you need an account:

  • Register: Click the "Register" button in the right corner, enter Email and Password.
  • Update Profile: Go to your profile page, upload your best avatar to increase credibility.
  • Verify (KYC): To ensure safety, please upload identification documents in the "Settings" section.

3. How to Book a Trip

The booking process is very simple:

  • Search for the location you want to visit in the search bar.
  • View the list of Guides in that area.
  • View reviews, profiles, and choose the right person.
  • Click "Send Request" and wait for Guide confirmation.

4. Chat Feature

WanderNao's Chat system helps you communicate directly:

  • Send messages: Discuss specific schedules.
  • Send photos: Share photos of desired locations.
  • Sticker & Emoji: Use the rich Sticker library to make conversations more fun.
  • Unsend messages: You can delete messages if sent by mistake.
Tip: You can only start chatting after the Guide accepts your request to ensure information security.

5. Wallet & Payment

WanderNao supports secure top-up and payment:

  • Currently, WanderNao is a completely free community website.
  • In the future, WanderNao will definitely upgrade the payment system for customer safety.

6. For Local Guides

If you want to earn extra income from local knowledge:

  • Register to upgrade to a Guide account.
  • Set rates by hour or by day.
  • Get 5-star reviews to appear in priority positions.

Still have questions?

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